Privacy Policy

L-Town Insurance ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

We may collect the following types of information:

• Contact information — your name, email address, and phone number when you submit a contact or quote request form.
• Quote and policy information — details you provide through our quoting and client center tools (powered by EZLynx) so we can prepare insurance quotes and service your policies.
• Usage information — basic technical data such as browser type, pages visited, and approximate location, collected automatically when you browse our site.

We use the information we collect to:

• Respond to your questions and quote requests
• Prepare, bind, and service insurance policies
• Communicate with you about your coverage
• Improve our website and services
• Comply with legal and regulatory obligations

We do not sell your personal information. We may share it only with:

• Insurance carriers and underwriters, as needed to quote and service your policies
• Service providers that help us operate our website and tools (such as our quoting platform, EZLynx)
• Regulators or law enforcement when required by law

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete your information (subject to any records we must keep by law or for active policies).

Our quote and client center tools are provided by EZLynx. When you use those tools, your information is also subject to EZLynx's own privacy practices. We encourage you to review their policies.

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Questions about this policy? Reach us at info@ltownins.net or call 731-800-6252.